At Suds Cleaning, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our website, requesting a quote, booking services, or communicating with us.
We may collect personal information including:
Name
Email address
Phone number
Property address
Service preferences
Booking details
Payment-related information where applicable
Any information submitted through contact forms, quote requests, or booking pages
We may also collect technical information such as:
IP address
Browser type
Device information
Website usage data through cookies and analytics tools
Your information may be used to:
Respond to enquiries
Provide quotes
Confirm and manage bookings
Deliver cleaning services
Send appointment reminders
Communicate service updates
Improve customer experience
Process payments where required
Follow up after completed services
By submitting your contact information through our website, forms, or booking system, you may receive occasional updates from Suds Cleaning, including:
service offers
promotions
seasonal cleaning reminders
new service announcements
You can opt out of marketing communications at any time by contacting us directly or using unsubscribe options where available.
Information provided during booking may be used to:
schedule services
manage service history
personalise future appointments
improve service recommendations
We retain service-related records where necessary to support repeat bookings and customer support.
Where payment is required, transactions may be processed through secure third-party payment providers. We do not store full payment card details on our systems.
Our website may use cookies and similar technologies to:
improve website functionality
understand visitor behaviour
measure page performance
improve marketing effectiveness
You can manage cookie preferences through your browser settings.
We do not sell personal information.
Information may only be shared where necessary with trusted service providers involved in:
booking systems
payment processing
communication tools
website analytics
These providers are expected to protect your information appropriately.
We take reasonable steps to protect personal information from unauthorised access, misuse, loss, or disclosure.
You may request to:
access your personal information
correct inaccurate details
request deletion of your data
opt out of communications
For privacy-related questions or requests, please contact Suds Cleaning through the website contact form or business contact details provided.
This Privacy Policy may be updated from time to time to reflect changes in services, systems, or legal requirements.
Last Updated:

Suds Cleaning Services 2025